It all begins with a process map !

Process mapping episode 0
Process mapping episode 1
Process mapping episode 2
Process mapping episode 3
Process mapping episode 4
Process mapping episode 5 conventions
Process mapping episode 6 tools
Process mapping episode 7 basic process map
Process mapping episode 8: high-level process map
Process mapping episode 9: detailed process map
Process mapping episode 10: swimming lanes
Process mapping episode 11: SIPOC
Process mapping episode 12: value stream map
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XR frontier episodes